ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the services provided by Green Radar.

To have certified, Green Radar will continuously

1. Maintain its reliability and security of systems and information;

2. Improve customer and business partner confidence;

3. Increase business resilience;

4. Improve management processes and protect information from getting into unauthorised hands.

The quarantined report will send to your email inbox every day at 9.00 a.m. and 18.00 p.m.

If there is no quarantined email, you will not receive a quarantine report.

No, end user is not allowed to release any email that contains malicious code such as virus or malware. If you still want to get a copy of the email, please send the request to response@greenradar.com.

Please forward the email as attachment to response@greenradar.com. Our system will update the spam rules accordingly.

In general, users can report false positives to response@greenradar.com.

You can send the email file as an attachment to response@greenradar.com via email. Green Radar SOC will acknowledge your email when received and perform an investigation afterward.

Please go to grMail Portal and check the email status in Processed Emails. If the email is quarantined, you can preview the message in grMail Portal and select different actions in the preview page. If the status is Released, the email is already released and delivered to your mailbox. If you still cannot find the released email in your Inbox or junk folder, please contact Green Radar at response@greenradar.com.