Release: You can release Spam or Graymail if you want, they will send back to your email inbox as soon as you click “Release”.
Whitelist: When you click “Whitelist”, all emails from the whitelisted sender will not be classified as SPAM or Graymail. However, it is also possible to quarantine the email with Virus or Malware reasons.
Blacklist: When you blacklist a sender, all emails from the sender will be quarantined hereafter.
A confirmation of the investigation request will send back to you and acknowledge the request. Below is the example.
An investigation report will also send back to you after the analysis.