Managed Detection
and Response

Operation Excellence

Processing Time

12s

(Overall Email Processing Time)

SOC Status

Availability: 100.00%

(Overall Uptime Over Last 30 Days)

Support Cases

Resolved: 87.00%

(Cases resolved with the first day of request)

HK

System Uptime
Feb, 2023 - Mar, 2023

S
M
T
W
T
F
S
25
26
27
28
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

SG

System Uptime
Feb, 2023 - Mar, 2023

S
M
T
W
T
F
S
25
26
27
28
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Security Operations

Malware Moderate
Business Email Compromise (BEC) High
Phishing High
GRETI / 66.5 High

Threat Removal Techniques

Capture Rate

100%

Capture Rate HK
Capture Rate SG

Top Impersonated Brands

Hong Kong

    Singapore

      Global

        Email Threat Trend

        Malware Family

        Global Threat Map

        Unless otherwise stated, data is based on rolling 3 months statistics.